Shipping policy

Thank you for shopping at Vapepub.ca we strive to assure pleasant shopping experience and smooth delivery to your doorstep.

SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery delays can occasionally occur.

SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges and estimated delivery time for your order will be calculated and displayed at checkout.

SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email/Text once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS DUTIES AND TAXES
Vapepub.ca is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES
Vapepub.ca is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

REFUND POLICY
Our Refund Policy provides detailed information about options and procedures for returning your order.